Delivery Time= Processing Time + Shipping Time
Processing time - It differs from product to product. It is requested 3-5 business days to handcraft if there are no special circumstances.
Shipping time - Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.
*Please note that the time frame mentioned above doesn't include production time and does not account for delays caused by vendors or service and weather disruptions.
SHIPPING DELAY INFORMATION
*Australia: Due to major COVID-19 impact, some order deliveries may be delayed. For specific information, please check the Australia Post's official website: https://auspost.com.au/service-updates/current-covid-19-impacts
*Ireland: The delivery time in Ireland will be extended by 7 days.
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information.